1. Citizens’ Charter in Jan Lokpal recognizes the “Right of Reply” and seeks an effective mechanism for redressal of Citizens’ complaints. The roots of proposed Citizens’ Charter can be traced to earliest period of human civilization. The essay is long, but may still deserves a full reading. 2. This essay seeks to unearth the deep roots of proposed Citizens’ Charter, the essential attributes of Citizens’ charter and historical relationship between State & Citizens; and general apathy of modern Indian State to deal with citizens’ complaints to them; also to engineer an effective answer to deal with this deep menace of unreplied complaints, till the Jan Lokpal Act comes into existence. 3. It is my case that satisfactory replies to complaints are not of some importance but of fundamental importance in State – Citizen relationship. And therefore, it is necessary to trace the evolution and development of law, the emergence of concept of democracy, and trace the origin of today...